Remember when calling customer service that you've got something in common with the representative you'll talk to on the phone. Some other folks who have written about this site include U.S.News and World Report,įirst, a note about calling customer service. 'Tis the season to call Amazon customer service! (And if you haven't seen it yet, check out the article on Internet customer service in the 12/30/04 issue of the New York Times. More than 5000 people were here in November, and more than 4500 in October. The story in the Times generated more than 6,000 visits in one day. Good Morning, NY Times Readers! More than 23,000 people visited this page in December 2004 alone.
This page was featured on NPR! Click here to listen to the story. Now included by popular demand - The e-Bay, PayPal, Netflix and more phone numbers! These are some new phone numbers provided by visitors to this page. I encourage all of you to consider shopping at your local bookstore even though you might pay a few dollars more, you're making an important investment in your community. One quick thing: Remember that shopping locally is a great way to support your city, your neighbors, and your environment. If you want to tell me why you're here, I'd be interested to know - just click on the "Write" link on the left side of the page. Maybe the frustration when things go wrong is so overwhelming people don't want to spend the time to look. Maybe the path to finding their number is too hard. But I still get thousands and thousands of visitors to this site each month looking for these numbers. The numbers of letters and comments I get have dwindled lately, and maybe that means that there are fewer problems. International customers can reach us at 1-20. If you have difficulty connecting to our Click to Call service, you can call our toll-free number for automated assistance, 1-86. If you follow the "Contact us" links, you can get to this message: Most importantly, they now post their number on their site.
I have had some issues that I've had to deal with through customer service, and I feel like they've really made some significant improvements since I first posted their number back in 2002. My experiment buying an iPod from them last year went well, and I've ordered a few other things here and there. Looking for the customer service phone number? Wait! Before you read any more, I wanted to let you know that I've been doing a little more trading with Amazon.
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